Occasionally, due to browser zoom settings, parts of RoomSketcher Home Designer will not appear on the screen. In the example below, the drawing tools are missing from the bottom of the screen, and the 2D and 3D buttons are missing from the top-right. This article describes the steps on a PC or Mac.
Try the Following
Most likely, your browser zoom is set too high or too low to fit all of RoomSketcher on your screen. To fix this, set your browser screen zoom to 100%.
Here are some hints for adjusting the zoom in various web browsers. For more help, see your browser’s Help area.
- Internet Explorer: Click the Tools symbol in the upper right corner of your screen. Click Zoom and make sure it is set to 100%.
- Google Chrome: Click the small magnifying glass you see on the right side of the URL (magnifying glass will not appear if your screen is already zoomed to 100%). Then click Reset to Default.
- Mozilla Firefox: Click the symbol with 3 horizontal lines that you see in the upper right corner of your screen. Click the button between the - and + signs to reset the zoom to 100%.
- Safari: Click the symbol in the upper right corner that looks like a piece of paper. Click Zoom and click Actual size.