Occasionally, users have problems purchasing or renewing their subscription using a PayPal account. This issue is usually solved by purchasing as a guest, using a credit card, rather than logging in to your Paypal account.
To purchase as a guest:
- When the PayPal Log In screen appears, click buy as a guest.
- Use a credit card to complete the transaction.
To learn about other payment options, see I can't use PayPal - How Can I Buy Your Products.