We are sorry about this, but with the most recent version of Firefox, version 55.0.3, there seems to be some issues with Flash.
This can cause both Web Editor and Live 3D to freeze.
For more information on this issue, please follow Mozilla Firefox support forum where they discuss the issue: https://support.mozilla.org/en-US/questions/1174824
Our recommendation is:
- to switch to a different browser until the issue has been resolved
- or work with the RoomSketcher App for PC and Mac.
The RoomSketcher App is a completely new version of what we used to call Home Designer (now: Web Editor), our popular web-based floor plan and home design tool. The new RoomSketcher App is available to download and install on your Mac or Windows computer and on your iOS or Android tablet.
It’s packed with great new features that let you draw your floor plans faster and it doesn't require Flash! You can read more and download the RoomSketcher App here.