End of Life for Web Editor
After December 2020, it will no longer be possible to use Web Editor since Adobe will retire Flash. You can of course still edit and create projects with the RoomSketcher App. The RoomSketcher App gives you access to better usability, new features, and other helpful upgrades. Switch to the app now! Learn how
If you are having an issue with a project that requires you to work with our support team, here is how to send them the unique Project ID (project names may not be unique). This article describes the steps for when you are using the web version.
- Open the project in Web Editor.
- The Project ID (PID) is the number located in the address bar of your browser.
- Either copy this number and paste it into a support request
Take a screenshot of the project which includes the project ID and add it to the support request.