If you are unable to start Home Designer or Live 3D in your browser, or if your screen appears completely blank, you may not have the latest version of Adobe Flash Player installed and enabled.
In order to solve this problem, follow the five easy steps on this page:
If it still doesn't work, try a different browser to see if that helps.
Or use our all-new, flash-free Home Designer app!
The new Home Designer app is available to download and install on your Mac or Windows computer and on your iOS or Android tablet. It’s packed with great new features that let you draw your floor plans faster and make it even easier to create beautiful home designs.
You can read more about our app and download it here.