My first sign in attempt failed
In some rare cases the first attempt to sign in to Home Designer via Facebook sign in fails.
To sign in successfully, simply click the 'Try again' button and enter your credentials again.
I can't sign in with Facebook on my Tablet (iOS and Android)
As of July 13, 2018, signing in with Facebook on your Tablet (iOS and Android) to the RoomSketcher App will no longer work if you haven't the latest version of the App.
Please update your RoomSketcher app to the latest version and you will be able to sign in with Facebook again.
I get Error 16000 when I try to sign in with Facebook on the App
Update April 2018: This issue is fixed with the latest version of our Home Designer app. Please update your app to be able to sign in with a username that includes special character.
Previous Problem: When your username includes a special character, such as å, ø, ö etc., sign in via Facebook login into our Home Designer App will fail. We are already working on a solution for this problem. Meanwhile we ask you to use Home Designer with the web version in your browser. You can sign up with your Facebook login via https://account.roomsketcher.com.