Our illustration team works hard to deliver your floor plans just as you ordered them. If we have made a mistake, let us know and we’ll quickly fix it.

This article shows you how to order a correction to a Floor Plan ordered from RoomSketcher Floor Plan Services.

You can also watch this short video:

Try It Yourself

Here are the steps to order a correction if our illustrators have made a mistake on your ordered Floor Plan.

1. Sign In to your RoomSketcher Account page and click Projects.
   
2. Click a Project Name to open its Project Dashboard.
3. Click More, and then Order Correction. This link is available for 14 days from the date the order was placed.
   
4. The Order Correction page appears. You can use the checkboxes to indicate the Problem and if you feel more information is needed, describe the problem in the included text field.
   
5. Next, click Submit.

Note: You will receive a message confirming that the correction was submitted and within 6 business hours you will receive an email with a link to your corrected floor plans.

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You can also edit your floor plan yourself, change out the furniture, decorate the walls and view everything in Live 3D. 

• Edit Your Floor Plan