How Can I Cancel My Recurring Subscription?

If you have a recurring Pro or Team subscription, you can cancel it at any time. 

  1. Sign in to
  2. Click Account in the upper menu.
  3. Click Update Subscription on the right side. 
  4. Click Cancel Subscription on the right side.
  5. Confirm with Yes.

Your subscription will end on the next billing date. Until that date, you can reactivate your subscription again.

Please note that there are no partial refunds of the remaining subscription period nor any refunds for recurring payments. 

To reactivate your subscription

  1. Sign in to
  2. Click Update Subscription on the right side. 
  3. Click Reactivate Subscription on the right side. 

If you have a Team subscription, only Admin users can cancel and reactivate the subscription.

Don't See the Update Subscription Button?

If you don't see the Update or Cancel Subscription button, then you have either

  • a Premium Project Upgrade
  • are on one of our legacy subscriptions (Pro Small, Medium, or Large).

The Premium Project Upgrade and the legacy subscriptions  will expire after one year and don't renew automatically.

If you are unsure what kind of subscription you have, please reach out to us and we will help you. 

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